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master's thesis
INFORMACIJSKI SISTEM U TURISTIČKOM NASELJU JADRAN
Diplomski rad
Split: University of Split, Faculty of economics Split, 2016. urn:nbn:hr:124:262552
Špika, Janoš
University of Split
Faculty of economics Split

Cite this document

Špika, J. (2016). INFORMACIJSKI SISTEM U TURISTIČKOM NASELJU JADRAN : Diplomski rad (Master's thesis). Split: University of Split, Faculty of economics Split. Retrieved from https://urn.nsk.hr/urn:nbn:hr:124:262552

Špika, Janoš. "INFORMACIJSKI SISTEM U TURISTIČKOM NASELJU JADRAN : Diplomski rad." Master's thesis, University of Split, Faculty of economics Split, 2016. https://urn.nsk.hr/urn:nbn:hr:124:262552

Špika, Janoš. "INFORMACIJSKI SISTEM U TURISTIČKOM NASELJU JADRAN : Diplomski rad." Master's thesis, University of Split, Faculty of economics Split, 2016. https://urn.nsk.hr/urn:nbn:hr:124:262552

Špika, J. (2016). 'INFORMACIJSKI SISTEM U TURISTIČKOM NASELJU JADRAN : Diplomski rad', Master's thesis, University of Split, Faculty of economics Split, accessed 16 April 2024, https://urn.nsk.hr/urn:nbn:hr:124:262552

Špika J. INFORMACIJSKI SISTEM U TURISTIČKOM NASELJU JADRAN : Diplomski rad [Master's thesis]. Split: University of Split, Faculty of economics Split; 2016 [cited 2024 April 16] Available at: https://urn.nsk.hr/urn:nbn:hr:124:262552

J. Špika, "INFORMACIJSKI SISTEM U TURISTIČKOM NASELJU JADRAN : Diplomski rad", Master's thesis, University of Split, Faculty of economics Split, Split, 2016. Available at: https://urn.nsk.hr/urn:nbn:hr:124:262552

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Metadata
TitleINFORMACIJSKI SISTEM U TURISTIČKOM NASELJU JADRAN : Diplomski rad
AuthorJanoš Špika
MentorDaniela Garbin Praničević (mentor)
MBZ: 267124
GranterUniversity of Split
Faculty of economics Split
Split
Defense date and country2016-09, Croatia
Scientific / art field,
discipline and subdiscipline		SOCIAL SCIENCES
Economics
Business Informatics
Abstract
Hotel je sustav kojem je smisao osigurati svojim gostima ugodan i zadovoljavajući boravak uz efikasnost i kvalitetu. Gosti su najvažniji klijenti hotela, koji očekuju gostoljubivost svih njegovih djelatnika, te sve moguće usluge koje im hotel može osigurati na njihovo zadovoljstvo. Jadan od najvažnijih odjela u hotelu je recepcija, koja je u većini slučajeva glavni kontakt između hotela i gosta. Ona mora biti povezana sa svim ostalim odjelima, kako bi što učinkovitije ispunjavala svoje zadatke, sve u cilju da se gostima omogući što ugodniji boravak. Informatizacija poslovanja hotela se danas primjenjuje u gotovo svim hotelima od najmanjih do najvećih, jer je teško zamisliti njihovo funkcioniranje bez takvog oblika tehnološkog napretka. Kako se tehnologija razvija, pa tako i informatika, sigurno će u budućnosti biti stvoreni još napredniji i učinkovitiji sistemi koji će podići kvalitetu usluge i poslovanja.
Abstract (english)
Hotel is a system whose essence is to ensure its guests acomfortable and satisfying accomodation with efficency and quality. Guests are the most important clients of a hotel, who expect hospitalty from all employees, and all possible services hotel can ensure for their pleasure. One of the most important departments of the hotel is the reception, which is in majority the main contact between hotel an guests. Computerization of hotel's business is today implemented in almost every hotel, ranging from the smallest to the biggest, because it is hard to imagine their functioning without that kind of technological progress. As technology develops, computerization included, surely in the future more advanced and effective systems will be made lifting quality of service and business.
Keywords
Keywords (english)
Languagecroatian
URN:NBNurn:nbn:hr:124:262552
Study programmeTitle: Tourism and Hotel Management
Study programme type: university
Study level: graduate
Academic / professional title: magistar/magistra ekonomije (magistar/magistra ekonomije)
Type of resourceText
File originBorn digital
Access conditionsOpen access
Terms of useLicence In copyright icon
RepositoryREFST
Created on2016-11-10 12:21:40