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master's thesis
STAVOVI ZAPOSLENIKA O EFEKTIMA SUSTAVA UPRAVLJANJA KVALITETOM U TVRTKI „AD PLASTIK D.O.O.“
Završni rad
Split: University of Split, Faculty of economics Split, 2020. urn:nbn:hr:124:366067
Geljić, Mirko
University of Split
Faculty of economics Split

Cite this document

Geljić, M. (2020). STAVOVI ZAPOSLENIKA O EFEKTIMA SUSTAVA UPRAVLJANJA KVALITETOM U TVRTKI „AD PLASTIK D.O.O.“ : Završni rad (Master's thesis). Split: University of Split, Faculty of economics Split. Retrieved from https://urn.nsk.hr/urn:nbn:hr:124:366067

Geljić, Mirko. "STAVOVI ZAPOSLENIKA O EFEKTIMA SUSTAVA UPRAVLJANJA KVALITETOM U TVRTKI „AD PLASTIK D.O.O.“ : Završni rad." Master's thesis, University of Split, Faculty of economics Split, 2020. https://urn.nsk.hr/urn:nbn:hr:124:366067

Geljić, Mirko. "STAVOVI ZAPOSLENIKA O EFEKTIMA SUSTAVA UPRAVLJANJA KVALITETOM U TVRTKI „AD PLASTIK D.O.O.“ : Završni rad." Master's thesis, University of Split, Faculty of economics Split, 2020. https://urn.nsk.hr/urn:nbn:hr:124:366067

Geljić, M. (2020). 'STAVOVI ZAPOSLENIKA O EFEKTIMA SUSTAVA UPRAVLJANJA KVALITETOM U TVRTKI „AD PLASTIK D.O.O.“ : Završni rad', Master's thesis, University of Split, Faculty of economics Split, accessed 20 April 2024, https://urn.nsk.hr/urn:nbn:hr:124:366067

Geljić M. STAVOVI ZAPOSLENIKA O EFEKTIMA SUSTAVA UPRAVLJANJA KVALITETOM U TVRTKI „AD PLASTIK D.O.O.“ : Završni rad [Master's thesis]. Split: University of Split, Faculty of economics Split; 2020 [cited 2024 April 20] Available at: https://urn.nsk.hr/urn:nbn:hr:124:366067

M. Geljić, "STAVOVI ZAPOSLENIKA O EFEKTIMA SUSTAVA UPRAVLJANJA KVALITETOM U TVRTKI „AD PLASTIK D.O.O.“ : Završni rad", Master's thesis, University of Split, Faculty of economics Split, Split, 2020. Available at: https://urn.nsk.hr/urn:nbn:hr:124:366067

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TitleSTAVOVI ZAPOSLENIKA O EFEKTIMA SUSTAVA UPRAVLJANJA KVALITETOM U TVRTKI „AD PLASTIK D.O.O.“ : Završni rad
AuthorMirko Geljić
MentorDragana Grubišić (mentor)
MBZ: 056546
GranterUniversity of Split
Faculty of economics Split
Split
Defense date and country2020-09, Croatia
Scientific / art field,
discipline and subdiscipline		SOCIAL SCIENCES
Economics
Organization and Management
Abstract
Sustav upravljanja kvalitetom pruža konkurentske prednosti koji mogu biti od velikog značaja na tržištu. Njegova implementacija ovisi o više faktora, a jedan od najvažnijih jesu zaposlenici. Cilj istraživanja je utvrditi postoji li razlika u stavovima zaposlenika o efektima sustava upravljanja kvalitetom na primjeru poduzeća AD Plastik d.o.o. u Solinu. Prvi dio rada definirao je značenje kvalitete i detaljno opisao sustav upravljanja kvalitetom. Unutar prvog dijela opisani su i ISO standardi te principi kvalitete koji su temelji sustava upravljanja kvalitetom poduzeća iz studije slučaja. U empirijskom dijelu rada opisano je poduzeće AD Plastik d.o.o. te su opisani segmenti koji su nadalje bili područje istraživanja. Korištene statističko-matematičke metode su Mann-Whitney U test i T-test za nezavisne uzorke. U anketi je sudjelovalo 40 zaposlenika koji su grupirani na izvršitelje i menadžere. Rezultati istraživanja su pokazali da postoji statistički značajna razlika u stavovima zaposlenika o efektima sustava upravljanja kvalitetom u tvrtki AD Plastik d.o.o. Istraživanje je samim time potvrdilo istraživačku hipotezu H1.
Abstract (english)
The quality management system provides competitive advantages which can be of major importance on a market. Its implementation depends on various factors. One of the most important are the employees. The aim of this research is to determine if there is a difference between employees' attitudes towards the effects of the quality management system taking into consideration the enterprise AD Plastik d.o.o in Solin. The first part of this thesis has defined the meaning of quality and has described with details the quality management system. The first part has also provided the description of ISO Standards and the principles of quality which are the basis of quality management system of the enterprise which has been researched.The empirical part of this thesis gave a description of the enterprise AD Plastik d.o.o and the segments that were therefore researched. The statistical-mathematical methods that have been used are Mann-Whitney U test and T-test for independent samples. Forty employees grouped in executers and managers participated in a survey. The results of the research have shown that there is a statistically significant difference between the views of the employees with respect to the effects of quality management system in a company AD Plastik d.o.o. The research has confirmed the research hypothesis H1.
Keywords
Keywords (english)
Languagecroatian
URN:NBNurn:nbn:hr:124:366067
Study programmeTitle: GRADUATE PROFESSIONAL PROGRAMME IN MANAGEMENT; specializations in: Project management, Financial and tax management, Accounting and revision, Tax management, Accounitng
Course: Project management
Study programme type: professional
Study level: specialist graduate
Academic / professional title: stručni/a specijalist/specijalistica ekonomije (stručni/a specijalist/specijalistica ekonomije)
Type of resourceText
File originBorn digital
Access conditionsOpen access
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RepositoryREFST
Created on2020-09-23 12:29:15