In this thesis the employees' awareness of the importance of the existence of human resources management department in the company Makro d.o.o was analyzed. In the contemporary world of business, the human resources, its organization and existence as well, impose themselves as the primacy of the success and competitiveness. Regarding the long term goals of the Makro d.o.o company, a question about the human resources organization in the near future was posed, in order for improve the business as much as possible, but to keep the satisfaction, motivation and business efficiency level of the employees, as well. Empirical research was conducted on a sample of 45 employees in various sectors of business. It was found that there is an average current level of satisfaction in the company, but the study also showed that this level would be increased in the future, if the human resources department was organized. In accordance with the study’s results, a framework plan for organizing human resources department in the company has been proposed.